Designing Useful, Usable, and Desirable interactions
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Pall Corporation_DeepPleate

Pall Corporation Package Water System (PWS) & Next Generation Processing Filters (NGPF)

 
 

Next Generation Process Filter

Objective: Create the Next Generation process filter. These filter types are used in a diverse set of industries and are utilized to ensure the quality and purity for all types of process fluids, in industries such as: Food & Wine, Biopharmaceutical, Industrial/Petrochemical Industries & Ultra Pure Semiconductor Manufacturing.

The additional filter material added to the existing cartridge, required a reduction to the Inlet diameter. The current handle for filter cartridges did not provide adequate material to insure a proper secure grip, the reduction of the inlet diameter demanded an improved handle design was needed.

 

current & prototype Filter cross sections & grip pattern - illustrating project starting point.


 

Work and Taskflows illustrating User patterns, Interaction Points, and Areas of Opportunity within the product lifecycle. Mapping out all interaction points allowed for exploration into additional areas of opportunity to IMPROVE the ENTIRE product UX.

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creation of User Personas and Organizational Hierarchy - educating other team members and putting a “personal face” on the product. These personas allowed focus to be centered on removal/installation/ and disposal tasks of greatest opportunity for improvement.

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TaskFlow Description and Time on Task Analysis - detailed description of steps needed to perform a SUCCESSFUL filter change out. These studies allowed for further understanding of pre and post tasks that Affect interaction with the filter product.

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3D Concepts and Printed prototypes - based on investigations and research findings, 3D concepts were created to be evaluated in user testing under simulated conditions.

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Usability and User Preference Testing - REPRESENTATIVE personnel were recruited to PERFORM a series of simulated tasks while measuring force and grip strength. Push/Pull/Twist - Vertical/Horizontal and Transportation tasks were measured.

 

Areas of Acceptance Scale and Testing Data Sheet


 

Characteristics for Success derived from User Testing ANALYSIS

 

Proposed 3D Printed Next Generation Process Filter handle. BENEFITS include: INTEGRATION into EXISTING MANUFACTURING processes, improved form factor ENABLING better grip strength, secure transportation and lifting, and enabling twist and anti-slip measures. Marketing with Pall branding, and Product identifier placement areas.